Ingredients Promise

We design our entire range with the needs of sensitive skin in mind and avoid most common irritants, however we do selectively use natural fragrance and certain chemical preservatives. We are free from parabens and methylisothiazolinone.

We only use pure distilled water, that is free from the chlorine and other impurities found in tap water.

If there is another ingredient troubling you, please contact our lab team to select the products most suitable for you. We can also reformulate our products without the offending ingredient, where possible. Please contact us for a bespoke quote.

If you have sensitivities but aren’t sure about the cause, we recommend a patch test conducted by a dermatologist to identify the problem substances.

Broad spectrum SPF (protection against UVA and UVB) is widely recommended by dermatologists to protect skin from photo-ageing. But some chemical SPF have been linked to hormone disruption and can aggravate sensitive skin. We use SPF selectively in only certain products so you can choose whether to use SPF or not.

We only use select chemical sunscreens for broad spectrum protection (Avobenzone, Amiloxate, Bemotrizinol) where are satisfied that the available research does not link them to hormone disruption or ecological degradation. We avoid Oxybenzone and Octinoxate, banned by the US State of Hawaii for damage to coral reefs.

Photo-stable mineral Nanoparticles (which range in size from 1 to 100 nanometers) are extremely small particles which have been synthetically engineered to be very tiny, or which are micronized versions of larger, naturally occurring particles. The smaller particle size can create effective sun protection without the ‘whitish’ sheen familiar to users of sunscreen, but they can be absorbed into the body through the skin. We do not currently any nano-sized SPF in our product range.

We do not use any chemical SPF in products which may be inhaled (aerosols and powders)

Along with Mineral Oil, Paraffin Wax and Microcrystalline Wax, this is a by-product of petroleum distillation. The risk factor often talked about is possible contamination with Polyaromatic Hydrocarbons (PAHs) which are linked to cancer. However, the purification processes that result in the highly refined version of this ingredient that we use in cosmetics remove all traces of the PAHs, and we confirm with certificates of analysis provided by our suppliers. This cosmetic-grade, high quality refined paraffin/petrolatum does not have health concerns and in fact is consistently recommended by the NHS for use on dermatitis and other skin conditions because it is so mild, even on the most sensitive skin.

Talc is used in some of our mineral make-up. The main potential concern regarding talc is the risk of asbestos contamination, as talc is a naturally occurring mineral that is often found alongside asbestos. Although Talc is not recommended for intimate hygiene use, the refined, purified and certified asbestos-free Talc we use in our formulations is accepted as safe for use in cosmetics. 

These chemicals are designed to keep skincare and makeup free from potentially harmful bacteria and fungi. However, they can occasionally aggravate sensitive skin and there are some concerns over the impacts of ingestion in the long-term.

We use preservatives where required to ensure safety in water-based formulations. Anhydrous/water-free formulas do not support bacterial or fungal growth, so products are safe for use without additional preservatives.

Please note we recommend you never share your cosmetics with others and dispose of the product within the time frame shown on the label (the open jar symbol represents months from opening to disposal).

We now operate a recycling scheme for all our full-size products if they are returned to our Pavilion Road boutique. Find out more about this scheme, and what you can also recycle at home, in the Footer.

When choosing new packaging, as we do from time to time, we are moving towards recyclable plastic or glass packaging where possible.

Our product cartons and other paper items such as postcards are either uncoated or use a biodegradable matt varnish instead of plastic.

Our shipping boxes and envelopes are paper or cardboard and fully recyclable. The packing materials we use to ensure safe delivery (eg bubble wrap) may not always be recyclable but are reused from materials we receive from our suppliers.

These have a harmful effect on aquatic life and, if ingested through a fish diet, on humans. None of our products contain plastic microbeads. We do not use plastic glitter, preferring mica.

Linear silicones like dimethicone are large stable molecules that improve skin texture and fill in wrinkles, with a smooth finish and are used selectively in some of our formulas and across the cosmetic industry.

However they do not biodegrade and are considered microplastics, and we are currently working on reformulating our range to be silicone-free.