Thank You For Booking

Thank you for booking a beauty appointment with us. We look forward to welcoming you to our Chelsea boutique at 192 Pavilion Road.

Confirmation details will have been sent to your chosen email address and an invite added to your online calendar. If you can’t see them immediately, please check your Junk and Clutter folders, or contact us if there is a problem.

Booking FAQs

Need to reschedule?

If you would like to come at another time, please request this time with the Reschedule link within your invitation.

Need to cancel?

If you need to cancel, please let us know by using the Cancel link within your invitation.

Please note that due to an increasing number of no-shows, we now have a 24 hour cancellation policy. In the event of a lastminute cancellation less than 24 hours prior to your appointment, 100% of the experience fee will be chargeable or your gift voucher redeemed in full.

Where is your boutique?

We are located at 192 Pavilion Road SW3 2BF. Our location is shown in the map below.

Read our Cancellation Policy and lots more questions about bookings and services on our Boutique FAQs page

More FAQs